Herbsmith Policies

Returns:
If you wish to return an item, please call 800.624.6429 for an authorization code and ship U.P.S. or U.S. Mail insured to: Herbsmith, Inc., 455 East Industrial Drive, Hartland, WI 53029. All shipping charges for returns are paid by the customer.

Return Checks:
If a non-sufficient funds check is received, there will be a charge of $25 and all other costs incurred collecting the amount in question.

Payment Information:
We accept Master Card and Visa, PayPal, personal checks, money orders or cashier checks. The full amount must be payable in U.S. funds only. Sorry, no C.O.D.'s for international orders.

About Your Order:
Orders are processed during business hours. If you have questions about your order or the shipment of your order, please contact Herbsmith toll-free at 800.624.6429 Monday through Friday from 9 a.m. to 5 p.m.

Shipping:
All orders are shipped via U.P.S. Ground. U.P.S. does not deliver on Saturdays and Sundays. P.S.T., G.S.T. and Brokerage Fees will be charged to the customer. No fees will be collected upon delivery.